Job vacancy M365 Systems Engineer - CONTRACT

Robert Half International
Level 13, 151 Queen Street, Auckland City
  +64 (0) 9 801 1497, (09) 9156700

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Job Type
Job Status
Full Time
04 December, 2021
Job Title

M365 Systems Engineer - CONTRACT

Job Location
Job Presentation

The Company

A global name in air travel, this organisation are looking for a systems engineer who is a complete subject matter expert when it comes to all things M365, specifically within MS Exchange (online and on-prem). They are proud of their inclusive culture and are committed to providing a vibrant working environment that welcomes everyone. You'll work alongside colleagues with diverse perspectives and be part of a team that enjoys socialising, making your day to day work an enjoyable place.

The Role

In this role, you are the senior escalation point for all things related to Exchange alongside some other M365 products. You will be responsible for managing tickets of high complexity, conduct advance and complex tasks and provide resolution for any escalation points that come your way. You'll need to apply you analytical thinking and deep technical expertise to achieve results for the team, and mentor others across functions.


  • Provide 3rd level support and management for the Microsoft 365 environment.
  • Be the subject matter expert responsible for the operation of all things M365 related.
  • Identify and improve the customer messaging and communication environment. This includes activities such as proactive monitoring, upgrades, and automation.
  • Advise and assist the customer with queries, and complex projects that require M365 technologies.
  • Use your technical and problem-solving skills to troubleshoot and resolve issues within agreed SLA timeframes
  • Excellent verbal and written communication skills are essential.
  • Perform well under pressure and changing project and BAU timeframes and priorities.
  • Day to day operation and monitoring of backups to ensure that restores meet the agreed RPO and RTO.
  • Work in an Agile environment that is continually improving to deliver customer focused outcomes.
  • This role will require you to be on-call and perform out of hours work.

Skills & Experience

  • Have experience in the management and monitoring of large and complex M365 environments.
  • Familiar with Exchange Online, Exchange on premise, and hybrid environments.
  • Experience with a wide variety of M365 tools and application.
  • A knowledge of ITIL and Agile methodologies.
  • Familiar with the M365 toolset
  • Some recent M365 or Azure administration qualifications would be advantageous

How to apply

Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich in our Auckland office on 09-915-6700.

Job Reference No: 06900-0012068268

NZ$70.00 - NZ$75.00 / hour
Reference number
Valid Till
31 Jan, 2022 (1 days left)

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