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Job vacancy Business Technology Support
Announced
16 April, 2024
Job Type
Employee
Job Status
Full Time
Job Title
Business Technology Support
Job Location
Job Presentation
- Senior Technical Support Specialist
- Permanent opportunity
- Auckland based
Responsibilities:
- Providing Level 1 Support for issues not allocated to vendors
- Performing IT administration tasks such as onboarding and offboarding users, User Access Management, Laptop administration, IT Asset Management, Office hardware management, and Backup management
- Managing the Technology support inbox and Jira Service Management queue.
- Conducting regular incident and request review sessions for prioritization and oversight
- Minimum 5 years’ experience in a Technical Support role
- Subject matter expertise with Salesforce
- Previous experience in the Telecommunication industry will be an advantage
- Familiarity with cybersecurity practices
- Experience in BI reporting and application management.
- Experience in system maintenance, patching and upgrades on the customer’s servers and applications.
If you have the above skills and experience, and are available, please send your CV and cover letter to [email protected]
Ref: 127462
Beyond Recruitment Technology, Transformation & Digital, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information.
Reference number
127462
Valid Till
16 Jul, 2024 (74 days left)
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JOB BY
Beyond Recruitment Ltd
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