Job vacancy Desktop Support | Contract

The Company

A large tertiary level education centre, this organisation is passionate about supporting Kiwi's reach their full potential and find a career that they love. Partnered with a number of New Zealand businesses, they centre work to have students a job offer once they have completed a course.

The Role

This is a 5 week backfill cover while the permanent team member onsite goes on some extended leave. Working within a wider team around Auckland, this position is the sole IT staff member based at this campus. This role will include:

• Troubleshooting hardware issues (printers, servers, networks, laptops)
• Providing 1^st and 2^nd line support to all users onsite
• Log issues in approved helpdesk software, including updating resolutions database.
• Document resolutions for future reference.
• Perform hardware and software installations on new and existing desktop and laptop computers
• Effectively communicate with users to ensure they feel their technology needs are being supported

Your Skills & Experience

• Minimum of 2-3 experience in IT Support position
• Experience troubleshooting Desktops, Laptops and Servers
• Experience with networking technologies i.e. TCP/IP, LAN/WAN
• Experience supporting of common applications, e.g. Microsoft Office, M365, other Microsoft product.

Apply Today

Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich or Ondrej Litavsky in our Auckland office on 09-915-6700.

Job Reference No: 06900-0012937266