Communication with Third Age Tours especially prior to tour was hopeless as it was on tour (Catlins & Stewart Island). The content of the tour was good and accommodation adequate - was value for money. Brenda is not a nice person, thank goodness for a good group all of which were of the same opinion of the lack of communication. I would not travel again or recommend Third Age Tours.
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Review of Third Age Tours
Review for:
Third Age Tours
Third Age Tours
2.0
Third Age Tours 58 Waikuku Beach Rd, Waikuku, Waimakariri 7473(03) 3127050, 03 379 3799https://www.businesslist.nz/img/nz/n/_1600350870-23-third-age-tours.jpg
1
PUBLIC USER
In reply to Judie Sinclair
It was hard to get hold of Judie by phone before the tour, she doesn't have an answer phone. Regarding communication with our clients we respond immediately when we get the message, when there is no answer we continually keep trying until we make contact. Third Age Tours does not breach the Privacy Act - IT IS THE LAW. We do not give out any personal information of any one of our clients. Judie did not seem to understand this, however I thought we got on really well on the tour. We had quite a few laughs especially at The Manor House Restaurant! Judie is into photography, she often sat in the front seat beside me and I automatically stopped for her where it was particularly scenic for a photo opportunity. Communication during the tour was as before the tour - all very clear. Time to be back on the bus was always given. It doesn't take long for the tour leaders to see who is always going to be first on the bus and those that are always going to be last on the bus. I thought I got on so well with Judie on the tour, that when she said she had to come down to Christchurch for a few days, I said to her if you would like to give me a ring and we could meet up for a coffee, so I am really hurt and baffled by her comments.
It was hard to get hold of Judie by phone before the tour, she doesn't have an answer phone. Regarding communication with our clients we respond immediately when we get the message, when there is no answer we continually keep trying until we make contact. Third Age Tours does not breach the Privacy Act - IT IS THE LAW. We do not give out any personal information of any one of our clients. Judie did not seem to understand this, however I thought we got on really well on the tour. We had quite a few laughs especially at The Manor House Restaurant! Judie is into photography, she often sat in the front seat beside me and I automatically stopped for her where it was particularly scenic for a photo opportunity. Communication during the tour was as before the tour - all very clear. Time to be back on the bus was always given. It doesn't take long for the tour leaders to see who is always going to be first on the bus and those that are always going to be last on the bus. I thought I got on so well with Judie on the tour, that when she said she had to come down to Christchurch for a few days, I said to her if you would like to give me a ring and we could meet up for a coffee, so I am really hurt and baffled by her comments.